General Support

Educators and Administrators, Students, FAQs

Questions?

Please visit our contact page for any questions or comments.

System Requirements

AMD A8-7410 Quad-Core APU
8GB of memory
Windows 10
800 MB free of Disk Space

OS X Yosemite Version 10.10.2
1.3 GHz Intel Core i5
4 GB 1600 Mhz DDR3
Intel HD Graphics 5000 1536 MB

How can we improve?
If you’d like to provide feedback on ARTé: Mecenas, please use the following link: feedback form

We’re also happy to answer any questions you might have.
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FAQ

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Support

We’re here to help with any questions or concerns. Please reach out to us anytime and we’ll do our best to respond quickly.

 

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How can I purchase ARTé: Mecenas?
  • Visit store.triseum.com to purchase a copy of ARTé: Mecenas.
  • The step by step instructions for purchasing the game can be accessed here
How can I register to play ARTé: Mecenas?
  • To  complete registration, ARTé: Mecenas must be purchased  at store.triseum.com. Instructors should have provided a SignupID to complete the purchase.
  • Once the game is purchased, a confirmation email will be sent to the email address used to purchase the game with a personalized code to complete the online registration.
  • After registration, login at portal.triseum.com to download and play the game.
Why can't I login within the ARTé: Mecenas game login screen?
  • Make sure that the login information is correct.
  • Ensure that the internet is connected and working.
  • If the issue persists, please contact support@triseum.com.
The game won't let me continue, says "No Classroom". What should I do?
  • Ensure that the internet is connected and working.
  • Reload the game and proceed to login.
  • If the issue persists, please contact support@triseum.com.
What are the basic system requirements to run ARTé: Mecenas?
  • AMD A8 – 7410 Quad – Core APU
  • 8GB of Memory
  • Windows 10
  • 800 MB free of Disk Space
What student learning outcomes does ARTé: Mecenas target?
  • Develop an interconnected network of local and international economies (including economies of art markets and collecting, banking, and trade).
  • Develop strategies to evaluate the spiritual and religious impact of commissioning art and architecture.
  • Analyze alternative banking practices in order to avoid the appearance of usury and thus condemnation by the church.